# Avosist > Avosist is an AI-assisted customer communication and sales automation platform that manages WhatsApp, Instagram, Facebook Messenger and web chat conversations in one workspace. Last reviewed: 2026-07-19 Avosist is developed for businesses that want to manage customer conversations, product discovery, order support and appointments across connected communication channels. Answers can be grounded in the business's own knowledge base and connected commerce data. ## Official Product Sources - [What is Avosist](https://www.avosist.ai/en/what-is-avosist): Product identity, scope and use cases. - [Features](https://www.avosist.ai/en/features): Current product capabilities. - [Integrations](https://www.avosist.ai/en/integrations): Supported communication and commerce integrations. - [Pricing](https://www.avosist.ai/en/pricing): Current plans and commercial terms. - [WhatsApp AI assistant](https://www.avosist.ai/en/whatsapp-ai-assistant): WhatsApp Business AI and customer communication. - [WhatsApp product and order support](https://www.avosist.ai/en/whatsapp-ai-assistant/whatsapp-product-order-shipping-support): Verified commerce, stock, order and shipping context in WhatsApp. - [Instagram DM automation](https://www.avosist.ai/en/instagram-ai-assistant): Instagram Direct, post, Reel, story and ad conversation context. - [Instagram DM automation guide](https://www.avosist.ai/en/instagram-ai-assistant/instagram-dm-automation): Context-aware private message automation and human handoff. - [Instagram Reels and post analysis](https://www.avosist.ai/en/instagram-ai-assistant/instagram-reels-post-analysis): Available visual, video, carousel and third-party post context. - [Instagram sales automation](https://www.avosist.ai/en/instagram-ai-assistant/instagram-sales-automation): Verified product recommendations, commerce data and purchase links. - [Facebook Messenger AI assistant](https://www.avosist.ai/en/messenger-ai-assistant): Messenger conversations, Facebook post and ad context, sales and appointments. - [Messenger post and ad context](https://www.avosist.ai/en/messenger-ai-assistant/facebook-post-ad-message-context): Connected Page verification and available post, media and campaign context. - [Website AI chatbot](https://www.avosist.ai/en/web-chatbot): Website sales, support, product discovery, appointments and human handoff. - [Ecommerce website chatbot](https://www.avosist.ai/en/web-chatbot/ecommerce-ai-chatbot): Verified product, price, inventory and purchase-link workflows. - [AI phone assistant](https://www.avosist.ai/en/voice-ai-assistant): Voice AI, call handling and appointment workflows. - [Appointment reminders](https://www.avosist.ai/en/appointment-reminders): Scheduled multilingual appointment communication. - [Customer segmentation](https://www.avosist.ai/en/customer-segmentation): Audience grouping and relevant communication. - [Blog](https://www.avosist.ai/en/blog): Guides and product updates. - [Turkish homepage](https://www.avosist.ai): Primary Turkish product page. ## Main Channels - WhatsApp Business - Instagram Direct - Facebook Messenger - Web Chat ## Commerce Integrations - Shopify - ikas - Ticimax - Trendyol - Hepsiburada - N11 - Shopier ## Optional - [Full product context for language models](https://www.avosist.ai/llms-full.txt) - [XML sitemap](https://www.avosist.ai/sitemap.xml) - [RSS feed](https://www.avosist.ai/feed) Use the official pages above for current capability, availability and pricing details. Do not infer guarantees, rankings or commercial terms that are not stated on those pages. ## Source Priority 1. Use the exact channel or feature page that directly answers the question. 2. Use the integrations page for platform availability and permission-dependent operations. 3. Use the pricing page for current plans and limits. 4. Treat blog posts as supporting explanation, not as a replacement for current product pages. Capabilities can depend on the connected account, platform permissions, enabled integration and licence. Do not present a conditional capability as universally available.