Privacy Policy – Avosist

Information We Process

We may process:

• Business account details
• Meta Platform Data (User ID, profile pictures, names, and messages from Meta APIs)
• Customer messages sent to businesses via connected platforms
• Uploaded documents and automation content provided by businesses
• Technical usage and system performance data

Purpose of Processing

All data is processed strictly to:

• Provide automated customer communication services
• Enable appointment scheduling and request handling
• Operate and improve platform functionality
• Comply with legal obligations

We do not use platform data for our own advertising, profiling, or unrelated purposes.

Data Separation

Each customer’s data is logically separated and not accessible to other customers.

Data Retention & Deletion

We retain data only as long as necessary to provide our services or as required by law. Users and business customers may request the permanent deletion of their data at any time.

To request data deletion, please contact us at info@avosist.ai. We will process your request within 30 days.

Data Sharing

Data is shared only:

• With the business customer that owns the data
• With infrastructure providers strictly required to operate the service
• When legally required by authorities

Data Security

We use industry-standard technical and organizational measures to protect all data.

User Rights

Users may request access, correction, or deletion of personal data by contacting: