Product List | Product and Price Answers Without a Store - Avosist
Avosist

PRODUCT LIST

Product List even without a store, the assistant knows your products.

If you have no e-commerce platform, you keep your products on the Products screen of the Avosist panel. Each product has a name, code, price, category, description, link and photo; you fill the list one product at a time or by importing from Excel. The assistant answers product and price questions by looking at this list.

Start free How it works

No credit card needed. Before going live you can write to the assistant as a customer on the test screen in the panel.

IN SHORT

What is a product list?

A product list is the list in which a business that has no e-commerce site, or that sells its products through Instagram and WhatsApp, tells the assistant what it sells. In Avosist this list is on the Products screen of the panel.

If a store is connected, the assistant reads price and stock from the store. If there is no store, it looks at this list: it finds the product, gives its price and, if you entered one, sends the product link. The list has no stock field; the assistant does not state stock status from this list.

Product details
Name, product code, price, currency, category, description, link and photo.
Import from Excel
You fill in the template and upload it; you check it in the preview and add it.
Price settings
A foreign-currency price is converted to TL; you set the rounding and the VAT rate.
Active / passive
A product you make passive does not appear in the assistant’s answers.

SETUP

How do you create a product list?

It takes three steps. The Products screen is used when it is enabled in your plan.

  1. Add your products

    On the Products screen, use “New Product” to add a product with its name, price, category, description, link and photo. If you have many products, fill in the Excel template and import it.

  2. Set up the price settings

    If you entered prices in a foreign currency, turn on conversion to TL; set the rounding method and the VAT rate. The assistant tells the customer the price after these settings have been applied.

  3. Connect your channel and try it

    Connect WhatsApp, Instagram, Messenger or website chat. On the test screen, ask about a product as a customer and see that the price matches the one in your list.

Start free

Creating an account is free. Take the first step; the panel shows the rest one step at a time.

WHAT IT DOES

What does the product list do in Avosist?

Four needs of a business without a store and how the product list meets each one.

01

It answers product and price questions by looking at your list

When a customer asks about a product, the assistant searches your active products, gives the price and, if you entered a product link, sends it. It does not present a product that is not on the list as if it existed.

  • Search among active products
  • Price and product link
  • It does not make up what is not on the list
InstagramExample conversation

Customer: How much is the handmade ceramic mug?

Product list checked · 1 product found

Assistant: Our handmade ceramic mug is 420 TL. I am sending the link.

Ceramic Mug · Blue Product list 420 TL Product page →

02

You import products in bulk from Excel

You fill in the template you download from the panel and upload it as Excel or CSV; you see the rows in a preview before importing. The import adds new products; it does not update an existing product and does not carry photos.

  • Template and preview
  • Name, code, category, price, currency, description, link, status
  • Adds only; no updates and no photos
Products · Import from ExcelExample screen
  • Ceramic Mug · BlueTo be addedMugs · 420 TL
  • Coffee SetTo be addedGift sets · 1,150 TL
  • Large VaseTo be addedVases · 65 USD

If you upload the same file twice, the products are added twice.

03

It converts a foreign-currency price to TL and applies VAT and rounding

If you entered the price in dollars, euros or pounds, the assistant can tell the customer the TL equivalent. You set the rounding method and the VAT rate in Price and Payment Settings.

  • TRY, USD, EUR, GBP
  • The rounding method is up to you
  • The general VAT rate is applied to the price
WhatsAppExample conversation

Customer: How much is the large vase in lira?

Product list checked · price converted to TL

Assistant: Our large vase is 2,340 TL.

04

It carries the sale on in the chat

After the assistant suggests a product from the list, it takes the order in the chat if the customer wants and records it on the Sales screen in your panel. If you are not selling a product for a while, you make it passive; the assistant does not suggest it.

  • A passive product does not appear in answers
  • The order is recorded on the Sales screen
  • Stock status is not stated from this list
AI sales assistant →
Product ManagementExample screen
  • Ceramic Mug · BlueActiveMugs · 420 TL
  • Coffee SetActiveGift sets · 1,150 TL
  • New Year SetPassiveGift sets · 980 TL

CHANNELS IT WORKS ON

This feature works on the channels listed here. You connect each channel on its own; the knowledge base and the conversation screen are shared.

AI assistant →
Try it free

To see these examples with your own information, create your account and write as a customer on the test screen.

WHO USES IT

Who uses the product list?

Businesses that have no e-commerce site but have customers who ask about products by message. Three typical uses:

Boutiques selling on Instagram

Customer asks: “How much is this?”

AssistantFinds the product in the list, gives its price and sends its link.

Handmade and studio products

Customer asks: “Do you have a gift set?”

AssistantLists the products in that category with their prices.

Wholesalers and foreign-currency sellers

Customer asks: “What is the TL price of this?”

AssistantConverts the foreign-currency price to TL and gives it with your rounding and VAT settings.

The product list has no stock field and no variant (size, colour) field. Stock and variants are read from a connected store.

QUESTIONS

Questions about the product list

On the Products screen of the Avosist panel, businesses without an e-commerce site list their products with name, price, category, link and photo, or import them from Excel; the assistant answers product and price questions from this list.

I have no e-commerce site; how will the assistant know my products?
From the Products screen in the Avosist panel. You add your products with their name, code, price, category, description, link and photo; the assistant looks at this list for product and price questions.
Can I import products from Excel?
Yes. You download the template from the panel, fill it in, upload it as Excel or CSV, then check it in the preview and add it. The import adds new products; it does not update an existing product and does not carry photos.
Does the assistant state stock status from this list?
No. The product list has no stock field. If you are not selling a product, you make it passive. Stock status is read only from a connected store.
Can I define options such as size and colour?
The product list has no variant field; you can write the options in the product name or description. Price and stock per variant are available in the ikas, Ticimax, Shopify and Hepsiburada integrations.
What happens if I enter the price in a foreign currency?
You can enter the price in TRY, USD, EUR or GBP. If you turn on conversion to TL, the assistant tells the customer the TL equivalent, with the rounding and VAT settings you chose.
What happens to the product list if I connect a store?
While a store is connected, the assistant reads price and stock from the store. The product list is for businesses that have no store or that have products not in their store.

OTHER FEATURES

Other features in the same group

Each feature has its own page that says plainly what it does and what it does not.

Knowledge Base Your website, your files and your question-and-answer rules; the assistant speaks from these alone. Open page → Learning from Team Replies Learns the facts in the replies your team writes by hand, and answers the same question itself next time. Open page → Conversations and Hand-over WhatsApp, Instagram and Messenger in one list; the assistant hands over what it cannot settle. Open page → Customer Support Requests The assistant records what it hands over, and call-back requests, as support requests. Open page → Voice Note Understanding Turns the customer’s voice note into text and answers in writing. Open page →

Even without a site, let your products sell in the chat.

Open your account, add your products or import them from Excel, and ask about a product on the test screen.

Create a free account See pricing

OFFICIAL PRODUCT SOURCE

Product list information, verified by Avosist

This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.

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