Automated Follow-up Messages - Post-Sale and Cart Reminders - Avosist
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Automatic Follow-Up Messages

Automatically send the right message at the right time. Abandoned carts, post-sale follow-ups and repurchase reminders.

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Follow-Up Message Types

Automated message flows for different scenarios

Abandoned Cart

Send automatic reminders to customers who added items to cart but didn't complete the purchase.

Average 15-25% recovery rate

Post-Sale Follow-Up

Send thank you messages, delivery notifications and satisfaction surveys after orders.

High customer satisfaction

Repurchase

Send timed reminders for consumable products and encourage repeat purchases.

Regular revenue stream

Win-Back Campaigns

Win back customers who haven't purchased in a long time with special offers.

Lost customer recovery

Birthday & Special Occasions

Send automatic greetings and discount codes on your customers' special days.

Personalized experience

Feedback Request

Request customer reviews and ratings after products or services.

Social proof building

Automation Flow Example

Abandoned cart recovery flow

Trigger: Cart Abandoned

Customer added items to cart but didn't purchase within 30 minutes

1h
"Items are waiting in your cart!"

Reminder + cart link

24h
"Items in your cart are running out"

Urgency message

48h
"Special 10% discount for you!"

Last chance with discount code

Result: Sale Completed!

Customer made a purchase after the 3rd message

Follow-Up System Features

Powerful automation tools

Visual Flow Editor

Easy automation creation with drag-and-drop

Flexible Timing

Customizable wait times from minutes to days

Conditional Branches

Different paths based on customer response

Detailed Reports

Track the performance of each step

Start Automatic Follow-Ups

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Direct answers

Automated follow-up and cart reminders

Avosist automated follow-up can send controlled messages at the relevant time when a customer conversation or purchase journey remains incomplete.

What is an automated follow-up message?

It is a scheduled reminder or continuation message sent after a configured customer event or waiting period.

Can Avosist send WhatsApp cart reminders?

When the required commerce and WhatsApp connections are enabled, a permitted follow-up flow can be created for an incomplete purchase journey.

When does automated follow-up stop?

The flow can stop when the customer replies, the conversation is handed to a person or another configured stop condition occurs.

OFFICIAL PRODUCT SOURCE

Automated follow-up and cart reminders information, verified by Avosist

This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.

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