Avosist Mobile App: Customer Messages on Your Phone - Avosist
Avosist

MOBILE APP

Avosist Mobile App the notification comes to your phone, you write the reply from there.

The Avosist mobile app is on Google Play and the App Store. When the assistant hands a conversation over to you, when a new message arrives or when an appointment or sale is created, a notification comes to your phone. Tap the notification and the conversation opens; you use the same panel on your phone and reply to the customer from there.

Start free How it works

No credit card needed. Before going live you can write to the assistant as a customer on the test screen in the panel.

IN SHORT

What is the Avosist mobile app?

The Avosist mobile app is the app that opens the Avosist panel on your phone and sends important events as notifications. Even when you are away from your desk, you see the conversation the assistant handed over and reply to the customer.

The app shows the pages of the web panel on the phone; there are no separate features found only on mobile. The difference is the notification: unlike a browser alert, a phone notification arrives even when the panel is closed.

Two stores
It is available on Google Play and the App Store.
Notifications
Phone notifications for new messages, hand-over to the team, appointments and sales.
Going to the conversation
When you tap the notification, the related conversation opens.
Sign-up in the app
You can open your account inside the app and complete the setup there.

SETUP

How do you set up the mobile app?

Three steps. You sign in with the account you use in the web panel.

  1. Download the app

    Download Avosist from Google Play or the App Store. The download links are at the bottom of the site.

  2. Sign in or open an account

    Sign in with your existing account or open your account inside the app. On new accounts you can complete the setup steps in the app.

  3. Allow notifications

    Allow phone notifications. In Notification Settings in the panel you choose, event by event, which events are notified to your phone.

Start free

Creating an account is free. Take the first step; the panel shows the rest one step at a time.

WHAT IT DOES

What do you do in the Avosist mobile app?

The four jobs most needed on the phone and how the app covers each.

01

A notification comes to your phone when the assistant hands over

When the assistant hands a conversation over to you, a notification arrives on your phone. When you tap it, that conversation opens; you see what the customer wrote and what the assistant has replied up to that point.

  • Hand-over, new message, appointment and sale notifications
  • The notification opens the conversation
  • It arrives even when the panel is closed
WhatsAppExample conversation

Customer: The product arrived damaged. Can I speak to someone in charge?

Assistant: I am handing you over to our team. The team will take over the conversation here.

Notification on your phone: Hand-over to team · Mert D.

02

You reply to the customer from your phone

In the app you use the panel’s Conversations screen: you open the conversation, write to the customer and send a photo or a document. Switching the assistant off and on for that conversation is on the same screen too.

  • The same Conversations screen
  • Sending text, photos and documents
  • The “Avosist On / Off” switch
Conversations and hand-over to the team →
InstagramExample conversation

Customer: Do you give a price for bulk purchases?

Elif · teamHello, this is Elif. For 20 pieces or more I can work out a special price for you.

Customer: We are thinking of 30 pieces.

03

You choose which events are notified

In Notification Settings you switch e-mail, mobile and browser notifications on and off separately for each event. You can send yourself a test notification and switch all mobile notifications off with a single switch.

  • Choice by event and by channel
  • Test notification
  • One switch turns all mobile notifications off
Notification SettingsExample screen
  • Hand-over to teamOnE-mail · Mobile · Browser
  • New messageOnE-mail hourly digest · Mobile
  • Sale completedOnE-mail · Mobile
  • Daily summaryOffE-mail

04

You open and set up your account from the app

You can start without moving to a computer: you open your account inside the app, describe your business, test the assistant and connect your channel. Afterwards you use the same account in the web panel and in the app.

  • Sign-up inside the app
  • Setup steps on the phone
  • Web panel and app use the same account
SetupExample screen
  • Describe your businessDoneQuestions, a document or your website
  • Test the assistantDoneWrite like a customer
  • Connect your channelNextWhatsApp · Instagram · Messenger

CHANNELS IT WORKS ON

This feature works on the channels listed here. You connect each channel on its own; the knowledge base and the conversation screen are shared.

AI assistant →
Try it free

To see these examples with your own information, create your account and write as a customer on the test screen.

WHO USES IT

Who uses the mobile app?

Any business owner who is not at a computer all day. Three typical uses:

One-person businesses

Customer asks: “Can I speak to someone in charge?”

AssistantThe hand-over notification comes to the phone; you write the reply from there.

Salon and clinic owners

Customer asks: “Can I book an appointment for Saturday?”

AssistantThe assistant books the appointment; a notification comes to your phone.

People who work in the field

Customer asks: “I have placed an order, could you confirm it?”

AssistantThe sale notification arrives; you open the conversation from your phone.

The app has no mobile-only features and no offline use. Team members do not get customer message notifications on their phones.

QUESTIONS

Questions about the mobile app

The Avosist mobile app is available on Google Play and the App Store; it sends phone notifications for new messages, hand-over to the team, appointments and sales, and opens the Avosist panel on the phone so that you can reply to the customer from there.

Does Avosist have a mobile app?
Yes. Avosist is available on Google Play and the App Store. The download links are at the bottom of the site.
Which notifications do I get in the app?
You get phone notifications for events such as a new message, the assistant handing a conversation over to the team, an appointment being created and a sale. You choose which ones are on in Notification Settings.
Can I reply to a customer from my phone?
Yes. When you tap the notification the conversation opens; you use the panel’s Conversations screen on the phone and write to the customer from there.
Is there a difference between the app and the web panel?
The app shows the pages of the web panel on the phone; there are no separate features found only on mobile. The difference is the phone notifications, which arrive even when the panel is closed.
Can I open my account from the app?
Yes. You can open your account inside the app and complete the setup steps on the phone.
Do my team members get notifications too?
Team members get notifications on their phones only about their own appointments. Customer message and hand-over notifications go to the account owner’s phone.

OTHER FEATURES

Other features in the same group

Each feature has its own page that says plainly what it does and what it does not.

Message Reports How many people wrote, on which channel, what they asked most; downloadable as Excel. Open page → Team Members and Roles Each colleague gets their own login; you decide which pages each role can open. Open page →

Let the customer write, and the news reach your phone.

Download Avosist from Google Play or the App Store, sign in with your account and allow notifications.

Create a free account See pricing

OFFICIAL PRODUCT SOURCE

Avosist mobile app information, verified by Avosist

This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.

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