Consultation
Creates an available consultation time from Messenger.
Messenger AI AssistantAppointments
MESSENGER APPOINTMENTS
Messenger appointment automation
Understand the requested date and time, check the active calendar source and turn a verified time into an appointment.
DIRECT ANSWER
Understand the requested date and time, check the active calendar source and turn a verified time into an appointment.
Actions use the active connection among Avosist Calendar, Google Calendar or Outlook Calendar. Category, duration and colour can follow the configured appointment type.
WORKFLOW
How it works in Avosist
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1
Connect a Facebook Page
Add a Page you manage to Avosist with the required Meta permissions.
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2
Define business context
Connect the knowledge base, post context and permitted tools to the same assistant.
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3
Manage Messenger conversations
Monitor replies, manage handoff and review channel performance.
REAL SCENARIOS
Where this helps
Service booking
Uses the correct category and duration.
Rescheduling
Updates an existing appointment on customer request.
FREQUENTLY ASKED
Messenger appointment automation
Can customers book through Messenger?+−
Yes, when an active calendar connection and required permissions are available.
Can it confirm a busy time?+−
No. Availability must be checked against the real calendar result.
Can an appointment type be selected?+−
Configured service categories can be used from conversation context.
Are reminders supported?+−
Active reminder rules can work with the relevant channel and customer language.
OFFICIAL PRODUCT SOURCE
Messenger appointment automation information, verified by Avosist
This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.
Content reviewed:
AVOSIST
Test this workflow with your own business knowledge.
Build the knowledge base, connect permitted tools and review the final prompt before launch.