AI Chatbot for Ecommerce Websites - Avosist
Web Chatbot
Web ChatbotEcommerce Chatbot

ECOMMERCE

Ecommerce AI chatbot

Understand the product a visitor needs, present verified options and shorten the path to purchase with the correct link.

DIRECT ANSWER

Understand the product a visitor needs, present verified options and shorten the path to purchase with the correct link.

Shopify, ikas, Ticimax or other supported platforms can be used according to granted permissions. When no product is found, another item must not be presented as an exact match.

WORKFLOW

How it works in Avosist

  1. 1

    Create a chatbot widget

    Prepare the web chatbot with brand appearance, domain and behaviour settings.

  2. 2

    Connect knowledge and tools

    Define the knowledge base, commerce, appointment and handoff tools with permissions.

  3. 3

    Add it to your website

    Publish with the HTML code or WordPress connection and manage conversations in Avosist.

REAL SCENARIOS

Where this helps

Category guidance

Shares the relevant category for a broad product question.

Visual product search

Attempts to match a visitor image with catalog products.

Order tracking

Checks status with the required order information.

FREQUENTLY ASKED

Ecommerce AI chatbot

Which platforms can be connected?+

Active supported commerce connections permitted for the user account can be used.

Does it send product links?+

A verified product or category link can be shared when purchase intent is present.

Can it see discounted prices?+

When the integration provides current sale and discount pricing, the verified value can be used.

What if a product match is uncertain?+

A low-confidence result should not be presented as exact; safer search or short verification is used.

OFFICIAL PRODUCT SOURCE

Ecommerce AI chatbot information, verified by Avosist

This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.

Content reviewed:

AVOSIST

Test this workflow with your own business knowledge.

Build the knowledge base, connect permitted tools and review the final prompt before launch.

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