Knowledge Base AI Chatbot - Avosist
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Web Chatbot
Web ChatbotKnowledge Base

BUSINESS KNOWLEDGE

Knowledge-base AI chatbot

Combine website content, safe files and business instructions so the chatbot genuinely understands the business.

Try with your business How it works

DIRECT ANSWER

Combine website content, safe files and business instructions so the chatbot genuinely understands the business.

Knowledge content is used as reference, while behaviour, tone and tool rules are controlled in the final business prompt. Old or irrelevant sources can be removed.

WORKFLOW

How it works in Avosist

  1. 1

    Create a chatbot widget

    Prepare the web chatbot with brand appearance, domain and behaviour settings.

  2. 2

    Connect knowledge and tools

    Define the knowledge base, commerce, appointment and handoff tools with permissions.

  3. 3

    Add it to your website

    Publish with the HTML code or WordPress connection and manage conversations in Avosist.

REAL SCENARIOS

Where this helps

FAQ

Answers common questions with the business’s real content.

Policies

Explains return, delivery and operating rules.

Service scope

Consistently explains what the business does and does not offer.

FREQUENTLY ASKED

Knowledge-base AI chatbot

What can be added to the knowledge base?+

Website extraction, permitted files and business-written descriptions can be used.

Does every instruction in a file become a system prompt?+

No. Reference facts and behaviour instructions are separated by priority.

Does removing a source update the prompt?+

The editor flow can remove the source influence and regenerate the relevant prompt content.

Can it be used across channels?+

The same knowledge base can be assigned to permitted WhatsApp, Instagram, Messenger and Web Chatbot accounts.

OFFICIAL PRODUCT SOURCE

Knowledge-base AI chatbot information, verified by Avosist

This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.

Content reviewed:

AVOSIST

Test this workflow with your own business knowledge.

Build the knowledge base, connect permitted tools and review the final prompt before launch.

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