Product discovery
Presents a relevant product or category for the visitor need.
Web ChatbotWebsite Chatbot
WEB CHATBOT
Website AI chatbot
Welcome website visitors through natural conversation instead of forcing them through rigid menus.
DIRECT ANSWER
Welcome website visitors through natural conversation instead of forcing them through rigid menus.
Web Chatbot can use the same business prompt and permitted tools as other channels, keeping information and behaviour consistent across website, WhatsApp, Instagram and Messenger.
WORKFLOW
How it works in Avosist
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1
Create a chatbot widget
Prepare the web chatbot with brand appearance, domain and behaviour settings.
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2
Connect knowledge and tools
Define the knowledge base, commerce, appointment and handoff tools with permissions.
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3
Add it to your website
Publish with the HTML code or WordPress connection and manage conversations in Avosist.
REAL SCENARIOS
Where this helps
Service information
Answers opening-hour, address, price and process questions.
Support
Hands the conversation to a live representative when needed.
FREQUENTLY ASKED
Website AI chatbot
What is a web chatbot?+−
It is a website widget that answers visitor messages with business knowledge.
Is coding required?+−
The HTML install code can be copied into the site, and a WordPress connection is also available.
Does it work on mobile?+−
The responsive widget can be used on desktop and mobile websites.
Can it use the same information as other channels?+−
Yes. A shared knowledge base and permitted tools can keep answers consistent.
OFFICIAL PRODUCT SOURCE
Website AI chatbot information, verified by Avosist
This page describes current Avosist capabilities. Availability can depend on the connected account, platform permissions, enabled integrations and licence.
Content reviewed:
AVOSIST
Test this workflow with your own business knowledge.
Build the knowledge base, connect permitted tools and review the final prompt before launch.